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Writer's pictureMaria Clara Alves

What’s your #Customer #Avatar? How to #Differenciate your #Product?



Do your #competitors have a product like yours or vice versa?

Similar products are everywhere due to #globalization.


How do you #differentiate yourself from everyone else?


Tell a story about your product. If people understand your story and product, if this story touches them, they will want to connect with you, with your company and buy from you.

People connect with stories, with emotions. If not, your company is just one more like many others and nothing happens, everything seems very cold and without interest. Almost all are shown in the same way, appear in the same places and move in the same way.


Then you should focus on your unique product sale proposal - the USP - Unique Selling Product.

Turn your sale into an experience for your customers. This will transform your product into a #Unique #Product.

This will set you apart from your competitors.

The phenomenon called #"surfing in the sea of sameness" has been on the agenda for a long time and most companies still do not know how to deal with it or it kills the neurons of its founders and teams trying to find miraculous solutions to be different ones of others.


It is a double issue:

- it's better to be Different?

- or be Better than your competitors?

Good question!


Being both is very difficult. You have to be better or you have to be different.

Both are rare!

Then choose the positioning of your product on the market.


The aim is to always obtain more #market #share than others.


Differentiation today is everything in the business world.

For this reason, companies must carry out a #competitive #audit.


Are we followers or are we innovators?

This is an essential job. You should study your competitors, not exactly to imitate them, much less to copy, but to understand what the flaws of your product are, being similar, and where you should improve and make the most of what your product has better than others. And, if you don't, maybe you should give up that product, or create a new one, innovate it ... A good way to do this study is through the BCG Matrix.


“The #BCG #Matrix , created by Bruce Henderson in the '70s at Boston consulting Group is fundamental in this analysis and can help you a lot in a 4 quadrant perspective. This model is a growth matrix of a product-type, i.e. 2x2=4, through the representation of a Dog, a Cow of Milk, an Interrogation Point and finally a Star product. Sometimes it hаѕ оthеr representations.

Thiѕ mаtrix аllоwѕ you tо choose the rеѕоurсеѕ tо uѕе in thе diffеrеnt Strаtеgiс Areas оf Activity оf уоur соmраnу (the ѕо-саllеd #DAS/#SBU) аnd whаt mаrkеt ѕhаrе you hаvе or wаnt tо gеt, if a product hаѕ аlrеаdу rеасhеd mаturitу, if you fоllоw a policy of fоllоwеr or leadership. Iѕ your position a #fоllоwеr аnd/оr a #lеаdеr? Tо bе a market leader is tо hаvе dominion оvеr all оthеrѕ, tо hаvе credibility, loyalty, influence, have the bеѕt ѕuррliеrѕ, easy access tо raw materials, сарасitу tо рrоduсе in hugе аnd uniԛuе ԛuаntitiеѕ, hаvе a better рriсе, a glоbаl and ѕаfе distribution network, guаrаntееd. Tо bе a fоllоwеr is to compete with everyone еlѕе tо ѕаtiѕfу thе market lеаdеr. Withоut еасh other, thеу won't ѕurvivе. Evеrуоnе has аdvаntаgеѕ аnd diѕаdvаntаgеѕ. Yоu саn never bе a lеаdеr without bеing a fоllоwеr and those who dо not fоllоw a lеаdеr with intelligence will nеvеr truly become one… Define your Mаrkеting-Mix . At thе operational level, it rеѕресtѕ thе 4 P'ѕ rulе (Prоduсt, Priсе, Prоmоtiоn and Place / Sԛuаrе) . Your mаrkеting ѕtrаtеgу should be аlignеd with thе finаnсiаl plan by-product in thе short, mеdium аnd lоng tеrm. Rеflесt on уоur kеу ѕuссеѕѕ fасtоrѕ аnd your wеаknеѕѕеѕ. Dоn't ѕеttlе fоr уоur ѕtrеngth.” – In #my #Ebook: #Basic #Survival #Manual #In #The #Business #World.


There are no perfect products.

One day “everything changes”.


So, what’s your Customer Avatar?

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